Frequently Asked Questions

Will my appointment be rescheduled if it rains?

Not necessarily. We can often complete window cleaning even in the rain, as rainwater itself is generally clean and won't make professionally cleaned windows dirty. However, if severe weather, high winds, lightning, or other unsafe conditions are expected, we'll contact you to reschedule your appointment at the earliest available time. Your safety, our team's safety, and the quality of our work are always our top priorities. We also offer a 7-day rain guarantee for all our exterior window cleaning services. 

Absolutely. We provide free, no-obligation estimates for all of our services, including window cleaning, pressure washing, gutter cleaning, solar panel cleaning, and awning cleaning. Contact us by phone or through our online form, and we'll be happy to provide a personalized estimate.

Not always. For many exterior services, you don't need to be home as long as we have access to the areas being cleaned and we've discussed the details ahead of time. If you're scheduling interior window cleaning, someone will need to be present to provide access.

We offer a variety of convenient payment options to make the process as easy as possible. We accept all major credit cards, cash, checks, ACH bank transfers, Venmo, PayPal, and Apple Pay. Payment is typically due after your service is completed. If you have any questions about payment methods or billing, we're always happy to help.

Yes! Many of our customers choose recurring service to keep their homes looking their best year-round without having to remember to schedule each cleaning.

Our Keep It Clean Club offers flexible service options to fit your home's needs, whether you prefer twice-a-year maintenance or more frequent visits. Members enjoy priority scheduling, exclusive discounts, rain touch-ups on qualifying plans, and additional member benefits.

It's also completely flexible. Some homeowners choose recurring service for their entire home, while others schedule more frequent cleanings for the windows that get the most use or make the biggest first impression. We're happy to help you choose a schedule that fits your home and budget.

Power Clean proudly serves homeowners and businesses throughout Central Ohio, including Newark, Granville, Heath, Pataskala, Pickerington, Johnstown, New Albany, Lancaster, Zanesville, Reynoldsburg, and many surrounding communities. If you're unsure whether we service your area, just give us a call—we're happy to help.

Power Clean has proudly served Central Ohio since 2002. Over the years, we've built our reputation by providing reliable service, quality workmanship, and exceptional customer care. Whether we're cleaning a single-family home or a large commercial property, our goal is always the same—to deliver outstanding results and a great customer experience.

Yes. We offer exterior-only window cleaning as well as complete interior and exterior window cleaning. We can also clean interior glass, including office doors and mirrors. During your estimate, we’ll discuss what areas you’d like cleaned so your service matches your needs.

A water-fed pole system allows us to clean many exterior windows from the ground using purified water, a specialized brush, and an extendable pole.
The brush loosens dirt, pollen, and buildup from the glass and frames, while the purified water rinses everything clean. Because the water has been filtered to remove minerals, the glass can dry without the spotting that ordinary tap water may leave behind.
It also lets us safely reach many upper-story and hard-to-access windows without relying on ladders or lifts for every job.

Yes. We can clean window screens as part of your window cleaning service. Clean screens help your windows look better and reduce the dirt and dust that can transfer back onto freshly cleaned glass.

Light hard water spots and mineral buildup can often be improved with professional cleaning. Heavier staining may require additional restoration work depending on how long the deposits have been on the glass.

Depending on the job and the safety of our crew, we can clean up to five stories high using our professional water-fed pole system. This specialized equipment allows us to clean many hard-to-reach windows from the ground while delivering outstanding, streak-free results. For properties that require additional access, we also have the equipment and experience to safely clean higher and more challenging windows.

Rain itself does not usually make clean windows dirty. Spots are typically caused by dust, pollen, or debris already on the glass or surrounding frames. Clean windows often stay looking great even after normal rainfall.

Yes. Power Clean provides residential and commercial window cleaning throughout the winter when weather conditions allow. Window cleaning can be scheduled year-round, so you don’t have to wait until spring to keep your home or business looking clean and well maintained.

We clean a wide variety of exterior surfaces, including driveways, sidewalks, patios, decks, fences, concrete, brick, retaining walls, siding, pool areas, and many other residential and commercial surfaces. If you're unsure whether we can clean a particular surface, just ask—we're happy to help.

Yes. Our cleaning process is designed to safely remove dirt, mildew, green algae, moss, and other organic buildup from exterior surfaces. Not only does this improve your property's appearance, but it can also help protect surfaces from premature deterioration.

Not when it's done by trained professionals. Using too much pressure or the wrong cleaning technique can damage certain surfaces. That's why we carefully evaluate every project and use the appropriate equipment and cleaning method for each job. Our goal is to safely restore your property's appearance while protecting your investment.

Not usually. As long as we have access to the areas being cleaned and we've discussed the details beforehand, most exterior pressure washing and soft washing services can be completed while you're away.

Many rust stains, oil stains, and other tough discolorations can be significantly improved, but results depend on the type of stain, the surface, and how long it has been present. We'll always evaluate the area and let you know what results you can realistically expect before we begin.

Yes. Soft washing uses professional cleaning solutions and low pressure to clean siding more gently than traditional high-pressure washing. We adjust the cleaning method based on the surface being cleaned.

We clean many common exterior materials, including vinyl siding, painted surfaces, stucco, brick, soffits, fascia, and other exterior areas. We evaluate each surface before cleaning.

Many homes benefit from house washing every one to two years, although shaded areas, heavy tree cover, and recurring algae growth may require more frequent cleaning.

Yes. Our house washing process is designed to treat and remove green algae, mildew, dirt, and other organic buildup commonly found on siding and shaded exterior surfaces.

We take precautions around plants and landscaping before, during, and after cleaning to help protect surrounding vegetation.

Usually not. As long as we have access to the areas being cleaned and any necessary water source or property instructions, the service can typically be completed while you’re away.

Yes. Power Clean offers an optional 2-Year Green-Free Warranty on qualifying house washes. If qualifying green growth returns during the warranty period, we’ll return and clean the affected area.

Yes. Every gutter cleaning includes checking and clearing the downspouts to ensure water flows properly away from your home. A clean gutter system isn't complete unless the downspouts are flowing freely.

We remove leaves, sticks, and debris from the gutters and clean up the work area before we leave. Gutter debris can be left on the property in a designated area, or you can choose our optional debris haul-away service if you prefer to have it removed from the property.

Yes. Clogged gutters can cause water to overflow, leading to roof damage, wood rot, foundation problems, landscape erosion, and basement moisture issues. Regular gutter cleaning helps protect your home by allowing rainwater to drain properly.

Yes. As we clean, we'll let you know if we notice any obvious issues such as loose gutters, damaged sections, leaking seams, or other concerns that may need attention. While we're not gutter repair specialists, we're happy to point out anything that may require repairs.

Not usually. As long as we have access to your property and we've discussed the details beforehand, we can complete most gutter cleaning services while you're away.

Cleaning the lint filter is important, but fine lint can still pass through and build up inside the dryer vent over time. That buildup can restrict airflow, increase drying times, and make the dryer work harder.

Power Clean uses high-powered commercial equipment to clean the vent from the exterior and remove lint buildup beyond the dryer’s lint filter.

Yes. Lint is highly flammable, and buildup inside the vent can restrict airflow and allow heat to accumulate. Dryer fires are also more common during the colder months, when dryers may see heavier use. Regular dryer vent cleaning helps remove built-up lint, improve airflow, and reduce the fire risk associated with a clogged or restricted vent.

Common signs include longer drying times, clothes that feel unusually hot, weak airflow at the exterior vent, excess lint, or a dryer that seems to be running hotter than normal.

No. Power Clean performs dryer vent cleaning entirely from the exterior of the home, so there is no need to move or disconnect the dryer or enter the laundry area.

We inspect the exterior vent opening, use professional equipment to remove built-up lint and debris from the vent line, clear the exterior opening, and check that air is moving freely afterward.

Yes. Power Clean provides dryer vent cleaning for apartments, condos, townhomes, and other multi-unit properties throughout Central Ohio. We can service multiple vents during the same visit, and volume pricing is available for larger multi-family properties.

Most solar panel systems benefit from professional cleaning twice a year. However, homes near trees, agricultural areas, or busy roads may require more frequent cleanings due to increased dirt, pollen, and debris.

Absolutely. A layer of dirt or debris can block sunlight from reaching the solar cells, which may reduce your system's efficiency. Keeping your panels clean helps maximize the amount of sunlight they receive and supports optimal energy production.

Yes. We use specialized equipment, purified water, and cleaning methods designed specifically for solar panels. Our process safely removes dirt and debris without using harsh chemicals or abrasive materials that could damage the panels.

No. We use purified water and professional water-fed pole systems to safely clean solar panels without leaving behind residue. This method helps produce a spotless finish while protecting the panels and their performance.

Typically, yes. Depending on your roof, our professional water-fed pole system allows us to safely clean many roof-mounted solar panels from the ground, eliminating the need to walk on your roof in many situations. If additional access is required, we'll evaluate the safest approach before beginning the job.

Yes. Our cleaning process is designed to safely remove dirt, mold, mildew, algae, and many common stains that build up on awnings over time. While some older or deeply embedded stains may not come out completely, most awnings see a dramatic improvement after professional cleaning.

No. We use cleaning methods that are appropriate for the material of your awning. Our goal is to safely restore its appearance while protecting the awning from unnecessary wear.

Yes. We clean awnings for both residential and commercial properties, including storefronts, office buildings, restaurants, and other businesses. A clean awning helps create a great first impression for your customers.

Yes. Bird droppings, pollen, and other environmental contaminants can often be safely removed during the cleaning process. Results may vary depending on the type of stain and how long it has been present.